At Aaina Women Wear, we value your satisfaction and strive to make your shopping experience smooth and enjoyable. Please read our Cancellation and Refund Policy carefully before making a purchase.

Order Cancellation

• Orders can be cancelled within 12 hours of placing them, provided they haven’t been processed or shipped.

• Once the order is shipped, it cannot be cancelled.

• To cancel your order, please email us at support@aainawomenwear.com with your Order ID and Reason for Cancellation.

• If approved, the refund (if prepaid) will be processed to your original payment method within 5–7 business days.

Returns & Exchange

• We accept returns or exchanges only if:

  • The product you received is defective, damaged, or incorrect.

  • You contact us within 48 hours of delivery with proper proof (photo/video).

• Items must be unused, unwashed, and with all original tags, packaging and proper video of package opening 

• Products like innerwear, accessories, or items bought during sale/offers are not eligible for return or exchange.

Refunds (If Applicable)

• Once your returned item is received and inspected, we’ll notify you about the refund status.

• Approved refunds will be initiated within 7–10 business days to your original payment method.

• Shipping charges (if any) are non-refundable.

Late or Missing Refunds

• If you haven’t received your refund after 10 days:

  1. Recheck your bank account or payment wallet.

  2. Contact your bank or card issuer; it may take some time before your refund is officially posted.

  3. If you still haven’t received it, email us at support@aainawomenwear.com.

Contact Us

For any questions about cancellations, returns, or refunds, feel free to reach out to us:
Email: support@aainaswomenwear@gmail.com
Website: www.aainawomenwear.com
Response Time: Within 24–48 hours (Mon–Sat)